We're looking for a motivated and driven Operations Manager (m/f/d) - Legally Protected Categories Art.1 L. 68/99 who will help us shape our team, drive the company to the next level, and have the most direct influence on our success.
Your Tasks – Paint the world green
You will set up and optimize our collaborations with the local partners and become their trustworthy partner
You train, support, and develop the drivers towards our international quality standards
You ensure, adapt, and optimize our quality and service standards according to the needs of the Italian market
You will take responsibility for an accurate start of each new route
You will be responsible for customers’ NPS quality evaluation on our local Bus Partners
Your Profile – Ready to hop on board
Relevant experience in travel or mobility services
At least 2/3 years of work experience
Strong analytical skills
Willing to travel
The ability to adequately deal with different stakeholders (business partners, bus drivers, station managers, or regional authorities) with high social and negotiation skills
Trustworthiness, engagement, and flexibility as well as a hands-on mentality
Highly motivated in achievement and the entrepreneurial drive to develop our business Independent, reliable and responsible working style
Italian (native speaker level) and fluent in English
Our Perks – More than just a job
Have an impact. With innovation and smart technology, we are changing the way people travel, and you too can have an impact on this ride.
Trust-based working. We don't punch the clock – organize your own schedule. We trust in what you do!
Push boundaries. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the world.
Fun at work and beyond. Discover the world with your free FlixBus rides and join our regular team events – there's always something to celebrate!
Feel at home. We provide you with a laptop, comfortable working space, free drinks, a casual dress code, diverse employee discounts and more.
Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you!
We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun.
FlixMobility is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.
The following video shows our amazing success story: