(Senior) CRM Automation Manager in Sofia

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We're looking for a motivated and driven (Senior) CRM Automation Manager to join our CRM & Audiences team. You will be part of a dynamic team and supporting us in our everyday tasks to help bringing Flixbus to the next stage, and thus you will have a direct influence on its success.

Your Tasks – Paint the world green

  • Work with marketing and the leadership team to develop coordinated, enterprise-wide marketing automation strategies
  • Build & improve internal tools & processes
  • Create comprehensive documentation & tested code 
  • Analyse existing & potential Marketing channels & identify optimization opportunities
  • Build ETL data pipelines 
  • Co-create and implement a variety of digital assets
  • Maintain the marketing automation processes, procedures, programs, technical processes, and workflows
  • Improve the sync between the different tools and optimize lead scoring, routing, automation 
  • Be an expert on the latest trends, seek out industry best practices, and proactively incorporate relevant ideas and create regular growth marketing experiments
  • Work closely with the Marketing Automation lead to build scalable marketing automation infrastructure, codebase, and processes across our email templates, data flows, automation and reporting 
  • Collaborate with data science, data engineers, software engineers and product teams to determine technical requirements to implement marketing automation functionality into our owned properties 

Your Profile – Ready to hop on board

  • Bachelor's or Master's degree in Business, Marketing, Computer Science or relevant industry experience 
  • Solid expertise in SQL Experience with data analysis with Git version control, Python & AMP script is a plus
  • Understanding of relational database and comfortable with writing queries in SQL to segment and analyze data to be used for campaigns and automations
  • Basic knowledge of ETL tools, front-end JavaScript frameworks & Salesforce Marketing Cloud is a plus 
  • Experience in digital marketing
  • Project management capabilities, including the ability to accurately specify project timeframes, dependencies and risk factors
  • Process-oriented - both in following and improving existing processes as well as creating new ones
  • Customer & performance-oriented mindset to analyze quantitative and qualitative data to make strategic decisions
  • Team player, excellent interpersonal and communication skills; including a bias toward actions

Our Perks – More than just a job

  • You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
  • Flix is flexible. Organize your own schedule, and balance work between the office and home as it’s best for you. We give you trust-based hours and a flexible smart working policy.
  • Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
  • Teamwork makes the dream work. Our FlixTeam has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
  • We're not only green in color. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018. We aim to be carbon neutral by 2030.

Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you!


About FlixMobility

We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun.

FlixMobility is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.

The following video shows our amazing success story:

 

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