We are looking for a motivated and driven Dispatcher Traffic Control (m/f/d) to join our Traffic Control team. You will be part of a dynamic team and support the German and Italian Flixbus market in our office in Berlin.
Your Tasks – Paint the world green
Monitoring and quality assurance of the operational area
Taking calls from bus drivers and bus partners and answering emails
Decision-maker about disposition of incidents in the traffic
Handling of delays, accidents, incidents, etc. according to internal guidelines
Active communication and documentation of all incidents and initiation of appropriate measures
Sending appropriate information to our passengers
Supporting Senior Dispatchers in special situations
Improvement of work processes with the help of minor projects
Your Profile – Ready to hop on board
You have completed vocational training with a traffic, transport or logistics focus
You are experienced in dispatching
You are assertive and able to work under pressure even in stressful situations
You work in a structured and independent manner and are also very proactive
You are a good communicator and team player
Willingness to work shifts 24/7
Good computer skills in MS Office
You speak fluent German, English and Italian
Our Perks – More than just a job
You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
Flix is flexible. Organize your own schedule, and balance work between the office and home as it’s best for you. We give you trust-based hours and a flexible smart working policy.
Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
Teamwork makes the dream work. Our FlixTeam has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
We're not only green in color. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018.
Your well-being is important to us. To treat your mind and body we will give you a competitive paid time off package, mental health support including 1:1 consultations with a psychologist, and a neat discount on UrbanSportsClub memberships.
Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you!
We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun.
Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.
The following video shows our amazing success story: