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Project Manager Operations

  • Gurgaon
  • Operations
  • Full time

Alberto Vaccari


We're looking for a motivated and driven Project Manager Operations (m/f/d) who will help us shape our team, drive the company to the next level, and have the most direct influence on our success.

Your Tasks – Paint the world green

  • Real Estate locations scouting and contract negotiations
  • Location construction or restorations with Flixbus shop blueprint guidelines
  • Facilities and amenities implementation (Wi-Fi, A/C, Welcome desk, seating, luggage handling, toilet...)
  • Hiring, onboarding and training of Lounge team. Empower supervisors and associate to run the daily activities.
  • Oversee and manage operational processes related to Flixbus Lounge in India, including people operations, ticket sales, customer support, and maintenance.
  • Monitor and analyse operational metrics and KPIs, and identify areas for improvement.
  • Develop and implement operational strategies and initiatives to drive continuous improvement in efficiency, quality, and customer satisfaction.
  • Manage a team of operations professionals, providing guidance, mentoring, and support as needed.
  • Collaborate with cross-functional teams, including Marketing, Engineering, and Finance, to ensure that all operational processes are aligned with Flixbus's overall strategy.
  • Develop and maintain strong relationships with external partners, including bus operators, vendors, and regulatory bodies.
  • Ensure compliance with all legal and regulatory requirements related to Flixbus's operations in India.
  • Prepare and present regular reports on operational performance to senior management.

Your Profile – Ready to hop on board

  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • At least 5-7 years of experience in operations management, preferably in the transportation or logistics industry.
  • Proven track record of managing complex operations, delivering high-quality service to customers, and driving continuous improvement.
  • Excellent communication and interpersonal skills, with the ability to influence and persuade others.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Knowledge of the Indian transportation industry, including key players, trends, and regulatory requirements.
  • Ability to work independently and as part of a team, with a strong focus on results and customer satisfaction.

Our Perks – More than just a job

  • You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
  • Flix is flexible. Organize your own schedule, and balance work between the office and home as it’s best for you. We give you trust-based hours and a flexible smart working policy.
  • Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
  • Teamwork makes the dream work. Our FlixTeam has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
  • We're not only green in color. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018.
  • Your well-being is important to us. To treat your mind and body we will give you a competitive paid time off package, mental health support including 1:1 consultations with a psychologist, and a neat discount on UrbanSportsClub memberships.

Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you!

About Flix

We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun.

Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.

The following video shows our amazing success story:


  • Location Gurgaon
  • Department Operations
  • Employment type Regular

Alberto Vaccari


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