As a Customer Service team, we keep things running smoothly for our customers by resolving any issues and providing general travel support. With every interaction we have we aim to meet travellers' needs by offering responsive, empathetic customer care.
Scope and Impact
As part of our Customer Service department, you improve the journeys of millions of customers by keeping them smiling, answering their questions and ironing out any hiccups along the way. A customer-facing role that brightens up travellers’ days and adds a human touch to make every journey one to remember.
Specialities, Focus Areas and Strengths
Specialities
Traveler support, issue resolution, customer care
Focus Areas
Problem-solving, traveller assistance, inquiry management
Strengths
Empathy, responsiveness, customer-focused solutions