People Operations Specialist
City: Mexico City
Department: Human Resources
Recruiter: Olami Rivera
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
The People Operations team plays a key role in delivering a seamless and compliant employee experience. We work collaboratively to ensure excellence in payroll processes, legal compliance, vendor management, and HR administration across our international operations.
About the Role
As a People Operations Specialist, you will play a crucial role in managing and optimizing our HR processes. This position is responsible for pre‑payroll activities, vendor management, contract administration, and HR systems operations, ensuring accuracy, compliance, and a positive employee experience.
- Prepare and process pre‑payroll activities, ensuring accuracy and compliance with company policies and local regulations.
- Manage vendor relationships, including contract negotiation and ensuring timely and accurate payments.
- Handle voucher processing, including verification, approval, and record‑keeping.
- Oversee the creation, administration, and safekeeping of employment contracts.
- Manage HR systems (HRIS) and databases, ensuring data integrity and smooth operation.
- Ensure compliance with all applicable labor laws and regulations.
- Generate and analyze HR reports to support decision‑making and strategic planning.
- Provide employee support for HR‑related inquiries and topics.
About You
- Proven experience in HR Operations, Shared Service Center, or Payroll.
- Hands‑on experience with Chilean payroll and Chilean labor services.
- Strong understanding of HR processes and best practices.
- Proficiency in HRIS (Workday preferred) and Microsoft Office Suite.
- High level of accuracy, attention to detail, and ability to manage confidential information.
- Fluent in English and Spanish (mandatory).
- Portuguese is a plus, but not mandatory.
Key Skills & Competencies:
- Strong organizational and time‑management skills.
- Excellent communication and interpersonal abilities.
- Analytical mindset with a detail‑oriented approach.
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
What We Offer
- Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
- Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
- Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
- Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you’re ready to grow and lead your journey, Flix is the place for you!