(Senior) Regional Operations Manager - Benelux (m/f/d)
City: Amsterdam
Department: Operations
Recruiter: Pavlina Grancharova
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
We're looking for a motivated and driven (Senior) Regional Operations Manager (m/f/d) for our Amsterdam office who will play a key role in shaping and improving our regional operations across the Benelux.
About the Role
- Own regional partnerships by building strong relationships, driving performance, and acting as the main operational contact
- Lead improvement projects that enhance vehicle quality, driver standards, partner support, and overall service delivery
- Analyze KPIs and performance data to identify gaps, optimize the network, and turn insights into concrete actions
- Negotiate with partners on compliance, quality upgrades and long term commitments
- Work cross-functionally with HQ, Tech, and local teams to ensure seamless operations and aligned priorities
- Stay close to the field by visiting stations, gathering real world feedback, and driving continuous improvement
About You
- 5+ years of experience in fast-paced, tech-driven environments. Experience in the Bus/Passenger transportation industry is a strong plus.
- Fluent in English & Dutch; French is a strong plus
- Analytical mindset with the ability to turn complex data into actionable insights for partners and network optimization.
- Proactive, solution-driven, and detail-oriented, comfortable taking ownership and pushing initiatives forward.
- Strong stakeholder manager, skilled in relationship building, negotiation, and influencing across teams and partners.
- Hands-on and field-oriented, with a driving license and willingness to travel.
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
What We Offer
- Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
- Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
- Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
- Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you’re ready to grow and lead your journey, Flix is the place for you!
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