Regional Operations Manager (m/f/d)
City: Warsaw
Department: Operations
Recruiter: Tetiana Bykutina
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
As Regional Operations Manager for Poland, Baltics & Finland at Flix, you can make an impact by owning the end-to-end operational performance of our transport network across a diverse and growing multi-country region, turning strategy into seamless execution.
About the Role
- Own and drive operational performance, ensuring transport services are delivered reliably, efficiently, and to the highest quality standards
- Define and execute the regional operations strategy in alignment with Flix's broader business objectives, acting as the senior operational authority for the region
- Build and maintain strong relationships with transport partners, local authorities, regulatory bodies, and other key stakeholders
- Identify operational risks and develop mitigation strategies to ensure business continuity and service resilience across the region
- Monitor and report on regional KPIs, using data to inform decisions and present performance insights to senior leadership
- Drive cross-functional collaboration with Commercial, Network Development, Legal, and Central Operations teams to support regional growth
About You
- Minimum 1-2 years of experience in operations management, ideally within transport, mobility, logistics, or a similarly complex, fast-paced environment
- Proven track record of leading regional or multi-country operations with full accountability for performance, quality, and budget
- Excellent stakeholder management skills, with the ability to navigate relationships with partners, authorities, and senior internal stakeholders across different markets
- Data-driven approach to decision-making, with strong analytical skills and comfort presenting performance insights to senior leadership
- Fluent in English and Polish; fluency in another regional language is a plus
- Experience working in a scale-up or high-growth international environment is a plus
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
What We Offer
- Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
- Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
- Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
- Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you’re ready to grow and lead your journey, Flix is the place for you!
