Dispatcher Traffic Control (m/f/d) - Fixed term contract
City: Berlin
Department: Operations
Recruiter: Marin Ivanov

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
We are looking for a motivated and driven Dispatcher Traffic Control (m/f/d) - Fixed term contract to join our Traffic Control team. You will be part of a dynamic team and support the Italian Flixbus market in our office in Berlin.The position is based in Berlin (hybrid model). Working hours: 40 hours per week including nights/weekend shifts.
*** This position is a fixed-term contract for a duration of 1 year ***
About the role
- Monitor and quality assurance of the operational area
- Take calls from bus drivers and bus partners and answering emails
- Make decisions about disposition of incidents in the traffic
- Handle of delays, accidents, incidents, etc. according to internal guidelines
- Communicate actively and document of all incidents and initiation of appropriate measures
- Send appropriate information to our passengers and support Senior Dispatchers in special situations
- Improve the work processes with the help of minor projects
About you
- Vocational training with a traffic, transport or logistics focus
- Experience in dispatching
- Fluent Italian, English and German. Any other language is a plus.
- Assertive and able to work under pressure person even in stressful situations
- Work in a structured and independent manner and are also very proactive
- Good communicator and team player with excellent computer skills in MS Office
- Willingness to work shifts 24/7
Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you! We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.
What we offer
- Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
- Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
- Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
- Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable.
If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey!
#LI-Hybrid
