Dispatcher Traffic Control (m/f/d) - Fixed term contract

City: Berlin
Department: Operations

Recruiter: Marin Ivanov

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At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.   

We are looking for a motivated and driven Dispatcher Traffic Control (m/f/d) - Fixed term contract to join our Traffic Control team. You will be part of a dynamic team and support the Italian Flixbus market in our office in Berlin.The position is based in Berlin (hybrid model). Working hours: 40 hours per week including nights/weekend shifts

*** This position is a fixed-term contract for a duration of 1 year ***

About the role

  • Monitor and quality assurance of the operational area
  • Take calls from bus drivers and bus partners and answering emails
  • Make decisions about disposition of incidents in the traffic
  • Handle of delays, accidents, incidents, etc. according to internal guidelines
  • Communicate actively and document of all incidents and initiation of appropriate measures
  • Send appropriate information to our passengers and support Senior Dispatchers in special situations
  • Improve the work processes with the help of minor projects

About you

  • Vocational training with a traffic, transport or logistics focus
  • Experience in dispatching
  • Fluent Italian, English and German. Any other language is a plus.
  • Assertive and able to work under pressure person even in stressful situations
  • Work in a structured and independent manner and are also very proactive
  • Good communicator and team player with excellent computer skills in MS Office
  • Willingness to work shifts 24/7

 

Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you!  We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.

 

What we offer

 

  • Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family. 
  • Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year. 
  • Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life. 
  • Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. 
  • Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. 
  • Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career. 

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career 

 

Why Join Flix? 

At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. 

If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! 

 

 

#LI-Hybrid

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