Office Receptionist (m/f/d) - 1 year fixed-contract
City: Munich
Department: Facility & Office Management
Recruiter: Kirill Feofilov
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
As Receptionist (m/f/d), you will be the first point of contact for our company, ensuring an exceptional experience for all visitors and employees. Based in our Munich Headquarters Office, you will manage front-desk operations, provide administrative support, and collaborate closely with the Facilities Management (FM) team. Your role combines operational excellence with a hospitality mindset, creating a welcoming and professional environment.
This role is offered as a 1-year fixed-term contract (parental leave replacement), with the possibility of extension.
About the Role
- Deliver a warm, professional welcome to guests, visitors, and employees, ensuring a positive first impression.
- Manage front desk operations, including visitor access, reception activities, and smooth handovers between shifts.
- Handle incoming calls and inquiries, redirect requests, and provide assistance in person, by phone, and electronically.
- Process and distribute incoming/outgoing mail and packages, acting as the primary contact for mail-related inquiries.
- Issue and track key cards for visitors and employees and manage access systems securely.
- Respond promptly to emergencies (ambulance, fire alarms, police inspections) and follow established procedures.
- Support FM team with office supplies, events, and coordination of contractors and tenants.
About You
- Experience: 2+ years in a receptionist, front office, or guest-facing role
- Language Skills: Fluent German and English
- Customer Service Mindset: Warm, approachable, and committed to creating a positive experience for guests and employees
- Problem-Solving & Resilience: Calm and structured approach under pressure, with ability to manage competing priorities
- Proficient in PC use; able to stand, bend, and lift up to 15 k
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
What We Offer
- Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
- Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
- Urban Sports Benefit; 30% Deutschland ticket Discount
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you’re ready to grow and lead your journey, Flix is the place for you!
