Chief of Staff (m/f/d)
City: Mexico City
Department: Operations
Recruiter: Olami Rivera
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
The Chief of Staff (m/f/d) will act as a strategic partner to the Managing Director, responsible for coordinating key initiatives, optimizing internal processes, and ensuring the effective execution of business strategy in Mexico. This role serves as a bridge between teams, driving alignment, clear communication, and agile decision-making in a dynamic environment. This role blends strategy, operations, execution, communication, leadership serving as a force multiplier for the executive team.
About the Role
- Serve as the strategic right hand to the MD, orchestrating executive-level planning, strategic initiatives, goals, operations, and administrative execution.
- Drive strategic initiatives in close collaboration with the leadership team to ensure alignment with business priorities.
- Manage cross-functional projects from planning to execution, ensuring timely delivery within budget and strategic objectives.
- Analyze business metrics and prepare executive reports for senior leadership.
- Facilitate communication between departments (Operations, Finance, Marketing, BD,HR, etc.) to ensure alignment with global strategy.
- Identify opportunities to improve internal processes and propose innovative
solutions. - Act as a primary point of contact for internal and external stakeholders on strategic matters.
- Prepare briefings, presentations, and decision memos for executive leadership
- Optimize resource management to enhance operational efficiency across the organization.
- Plan and execute internal and external events, including strategic meetings and corporate gatherings.
- Lead initiatives to strengthen relationships with key stakeholders and support talent development strategies.
About You
- Bachelor's degree required, MBA preferred
- 7+ years of experience as a chief of staff or in consulting, project management, or strategic roles.
- Strong analytical skills and ability to interpret complex data.
- Proven ability to manage complex, cross functional initiatives.
- Excellent communication and leadership capabilities.
- Advanced English proficiency.
- Knowledge of transportation, mobility, or fintech sectors (preferred)
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
What We Offer
- Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
- Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
- Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
- Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you’re ready to grow and lead your journey, Flix is the place for you!